Member support
support@kesbismart.example
Account access, missing points, redemption issues.
Station partnerships
partners@kesbismart.example
Or use the partner application directly.
Phone
1 (800) 555-0142
Mon–Fri, 8am–7pm. Sat, 9am–3pm.
Mailing address
KesbiSmart Program Office
1180 Harbor Blvd, Suite 400

We typically reply within one business day.

Before you write in

Common questions get answered faster here

Browse the full FAQ →

POINTS

Missing points from a fill-up?

Points usually post within 24 hours. If it's been longer, include the station name and date in your message.

ACCOUNT

Can't sign in?

Use the "Forgot your password" link on the sign-in page first — it resolves most access issues instantly.

STATIONS

Station not scanning your account?

Let us know the station name and address — new installs occasionally need a follow-up visit.